Support

FAQs

Everything you need to know about ChaseLabs. Can’t find the answer you’re looking for? Please chat to our team.
What can Chase do?
Chase is extremely capable at running a sales development process. No more sending your leads to a booking link - Chase will go in your calendar and find times based on your preferences and share with the lead in a white glove style. They can also handle reschedules and cancellations - all with an executive assistant like service.

Chase can also nurture leads for the future, for example if a lead says they are currently swamped but will be more free to explore in January.

They can also handle referrals if a lead says that there would be a more suited person at the organisation for a conversation.

Chase can also answer questions or share resources based on a knowledge base you provide.

If Chase isn't sure of anything, they'll flag for our team to manage personally.
Will my AI SDR be on our company domain?
Yes! You can create a new account on your workspace for your new AI SDR. Once that's done just connect it to ChaseLabs via Google Auth.
Does it have to be called Chase?
No! Chase is just one of the names of our AI SDRs - you can call yours whatever you like!
How many AI SDRs can I have?
As many as you want. ChaseLabs is designed to scale to the size of your business/sales team. Speak to our friendly team to work out a package that suits you.
What happens if a lead doesn't show up to the meeting?
Just let us know and we'll try to reschedule on your behalf, if that's not possible we'll refund the meeting cost.
How does billing work?
Clients are invoiced at the end of each month based on the number of meetings booked. If a client would prefer a standard subscription or credit method - we can arrange that.
What happens if the lead is low quality?
We'll work with you to ensure that the leads are what you expect. But if for whatever reason that doesn't happen, just let us know and we will resolve it.
Ready to Learn More?
Enter your email below and one of our AI SDRs will be in touch to book a demo.
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